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Cancelling An Appointment

Cancelling Private appointments

We realise that sometimes it is unavoidable and that you may need to cancel your appointment with us.

Please inform us at least 24 hours in advance so that we can reallocate the time.  Failure to do so will result in the following charges:


Exam  appointment               £40

Treatment appointment        50% of the treatment cost

Denplan appointment          £40

Invisalign appointment       £40


New Patients:

Any new patient who fails to attend or cancels their appointment without 24 hours’ notice will forfeit their deposit.


We recommend you telephone us to cancel an appointment if less than 24 hours notice as opposed to emailing.


Look after your Private Dental Access

In order to keep you on our patient database at our practice you need to attend regularly or cancel the appointment if you know you cannot attend.  Any patient who has not been seen at the practice within 2 years will need to be re registered as a new patient and a new patient fee will be payable.


Our recommendation is that you attend your appointments and booking your next appointment before you leave the practice.




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